aleno is the data-driven restaurant management software with the most efficient reservation system in the hospitality industry. For reliable reservations, optimized processes, and the identification of high-revenue guests.
π Save 14 hours per week
π0% revenue loss due to no-shows
π 100% reliable online reservations
π Up to 40% increase in revenue
Your Brand, Your Reservations
The online reservation module appears in the restaurant's look & feel, reinforcing your own brand. The widget can be integrated across all online channels for greater visibility and improved bookability.
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Customizable reservation module
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Reservations via website, Google, social media, and other platforms
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Integration with Reserve with Google
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No third-party advertising
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Full data sovereignty
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No commission, no additional costs
![«It's important for us to have a white-label solution, so it doesn't suddenly say "reservations by whatever" somewhere. With aleno, we remain individual and can make a lot of adjustments within the tool» says Sarah Jensen, Chief Operations Officer at L'Osteria (160 Restaurants in 9 Countries).](https://www.igeho.ch/media/w-688-h-280-dpr-2/098e09fc156e8094a4ab106ad03d256c7f7d2f536f345398a6b61b7e51a381fb/en-quote-jensen.png#eyJjYXB0aW9uIjoiZW4tcXVvdGUtamVuc2VuLnBuZyJ9)
Efficiently Prevent No-Shows
With aleno, reservations gain greater value and reliability. Revenue losses can be completely eliminated.
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Automatic reminders for guests
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Credit card inquiry for no-show fees
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Exceptions for VIPs and regular guests possible
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Phone and email verification
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Provisional reservations
![«Whereas we used to have up to a 20 percent no-show rate at Restaurant Mural, with aleno it's less than 0.5 percent», says Wolfgang Hingerl, General Manager of Mural Group in Munich and _Restaurateur of the Year 2022 (Rolling Pin Magazin).](https://www.igeho.ch/media/w-688-h-218-dpr-2/0490d20cd47ea44e684aea6b2aed13f0b461c12fc6e7b65b705489dd6bf338c3/en-quote-hingerl.png#eyJjYXB0aW9uIjoiZW4tcXVvdGUtaGluZ2VybC5wbmcifQ==)
More Time for Guests
The smart reservation system aleno saves the service staff many hours of administrative work week after week, and reduces wait times for guests.
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Custom queries during reservation (e.g., allergies, child seats, etc.)
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Graphical drag & drop table plan
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1-click check-in
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Automatic (AI-supported) table assignment
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Pre-order and pre-payment directly upon reservation
![«Guests now arrive in staggered times; peak times no longer exist. Service without stress», says Raphael Steinhart, F&B Manager, Sonnenalp Resort, Germany.](https://www.igeho.ch/media/w-688-h-254-dpr-2/fae94abadfee2980a33221ea02e9d491e8cf1922fb44b6687ea38a9c5ca817bd/en-quote-steinhart.png#eyJjYXB0aW9uIjoiZW4tcXVvdGUtc3RlaW5oYXJ0LnBuZyJ9)
Optimal Utilization, Higher Profits
With aleno's reservation system, restaurant occupancy can be managed effectively. Less stress for service and kitchen staff, and the team knows in advance what guests desire
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Multiple table bookings (Double and Triple Seating)
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Waitlist function when fully booked
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360-degree guest profiles for successful upselling
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Recommendation of other locations of the same establishment if the restaurant is fully booked
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High-revenue guests can be identified at the time of reservation
![«Thanks to aleno, we can communicate more efficiently, cater to individual guest preferences, and generate more revenue», sagt Paul Sorantin, Director of Revenue, Sacher Hotels.](https://www.igeho.ch/media/w-688-h-270-dpr-2/c46601aab9aa71fdabd871fe393cac2ef1f50c2569d9d6f34743ca5a1b9af3cb/en-quote-sorantin.png#eyJjYXB0aW9uIjoiZW4tcXVvdGUtc29yYW50aW4ucG5nIn0=)
Turn Guests into Regulars
aleno enables automated review management and efficient retention marketing. Get the right guest data for profitable digital marketing.
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Automatic review prompts only for satisfied guests
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Targeted emails to the right guest segments
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Integration with Google Tag Manager and other tools
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Precise advertising for former guests
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Automatic guest tagging based on self-defined rules